sostriage

The assessment process in plain language

For people seeking help, SOSTRIAGE™ by CAREPOI® explains what happens during the assessment, what information may be requested, and when a clinician takes over. If someone is in immediate danger, use the emergency number where you are.

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The assessment process in plain language

The first questions

Where is the person, with the address. What happened. Are they awake. Is breathing as usual. If the answer about being awake is no, or you do not know, the ordinary questions stop and a person is brought in.

You can bring what you already have

A blood-pressure cuff, a finger oxygen meter, a thermometer, or a glucose meter, if it is already at home. A second person can count breaths or beats while you stay with the person. If you have nothing, say so. A missing number is left blank. It is not invented.

Three endings, and who may say the last one

Hospital now. Seen today at an urgent clinic or by your own doctor. Or home, with warning signs and when to call again. Home is said only after a clinician has looked. You will not hear that help is already on the way until a person has confirmed the handover.

Your record is not a link

If your organization has opened a personal folder, you sign in with a username, a password, and a one-time code. A message with a link is not how you get in. You can hold the summary up for the next clinician.

SOSTRIAGE™

The care paths

Every concern has a path. A clinician still signs.

When it cannot waitNot breathing, choking, a crisis, water, gas, or more than one person hurt.Heart, brain, breathing, sugarChest pain, stroke signs, a seizure, a sudden headache, or trouble breathing.Injury and what is around itA fall, a burn, bleeding, allergy, heat, cold, or something swallowed.Children, pregnancy, birthA sick child, a pregnancy concern, or birth now.Mind and safetyWorry, a crisis, or a possible death. A person takes over.Ordinary illnessFever, pain, a rash, or a concern that is not yet clear.For insurersA structured line for members. A clinician still decides.For people who callWhat the call does, in plain words.