When it is offered
When breathing is described as normal, when you ask for it, and on the most acute pathways.
SosTriage
Video is a clinical aid. It is not a task you give a caller who is alone with someone who is not breathing.

When breathing is described as normal, when you ask for it, and on the most acute pathways.
Not during resuscitation, and not in a way that sends the caller away from the patient to fetch equipment.
The picture comes to the desk. It is not a finding until you have seen it.