Ready now
A typed assessment. A clinician desk. The cards for the first assessment. A clinician signs the outcome.
sostriage
What is ready, and what is not
A hospital should know what the line can do today, before it is used.
Not connected
The telephone line is not connected. Speech is not switched on. The local model is not answering. Nothing is written to a real record.
Handover
The clinician gets one page: place, breathing, callback number, colour, and why. The service does not dial the emergency number itself.
Before real patients
The hospital confirms data protection, who is on duty, and that the text in the caller’s language has been reviewed before it is used with real patients.